Question 1

How can I contact divine.me?

Accepted Answer

As a divine.me member you can anytime message us and ask questions related to the program via email to you@divine.me.   Please understand that we do not answer questions regarding your personal life or health or give recommandations for specialists etc.   divine.me regularly posts on social media (LinkedIn.com, gab.com, twitter, etc) but does not answer questions or comments via social media.

Question 2

Where can I find the divine.me terms and conditions?

Accepted Answer

You can read them here:   STANDARD TERMS AND CONDITIONS We provide our products and services based exclusively on the following terms and conditions. By booking on www.divine.me you automatically agree to our terms and conditions.   RESERVATIONS Our tours and sessions can only be booked through the internet or our authorized partners. A confirmation received by a computer reservation system of an agency or an via e-mail sent confirmation by one of our partners shall not serve as a ticket released by divine.me. PRICING & INCLUSIONS/EXCLUSIONS Prices listed on www.divine.me and affiliated websites are per person, unless otherwise specified. Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by the payment channels of divine.me. Price quotations are subject to change without notice. Unless otherwise specified, prices do include taxes. PAYMENT TERMS AND RETENTION OF TITLE The delivery of our products and services is subject to payment in advance. One of our membership tiers is considered booked when its full price has been transferred to our bank/merchant/crypto account.   divine.me accepts only the payment methods listed on our website. Mastercard and Visa are the accepted credit cards. There is no charge or service fee for processing credit-card payments. Payment will be listed as Grace2 Limited on the credit card statement. Payments in bitcoin/crypto will be introduced with or after the launch of our tour/session program. Before receiving full payment there is no obligation for divine.me to issue receipts. After successful payment you will receive a digital receipt and access to our member area and blog on our website. divine.me is not responsible for stolen or lost access to a client's member area. Until the complete fulfillment of all claims arising from the business relationship between divine.me and its clients, all goods and services sold remain property of divine.me. CANCELLATION POLICY AND FEES Cancellations by Client: Client can anytime close his/her personal account on divine.me. Once canceled, the account cannot be reopened.    For tours and sessions refunds are available after July 22, 2021 if tours and sessions have not been delivered by that day. Donations are not subject of refunds.   Purchased tickets (entrance tickets for museums, etc) are not included in our prices nor are they refundable under any circumstances. CHANGES divine.me reserves the right at any time to make changes in its tour descriptions and specifications, its pricing policies or to correct printing errors. No such changes shall reduce quality or performance of products or services not yet delivered, but for which orders have been accepted and confirmed by divine.me. Our products and services are constantly developed and improved. This can lead to short-term changes of the information given on our website or in our sales literature. This does not obligate divine.me to communicate these changes to the client. The most recent version of our terms and conditions is found on our website. LIMITATION OF LIABILITY AND RELEASE divine.me and client each agree to release and waive any liability of and claim against the other, its officers, agents and employees, for loss of or damage to property or person, including loss of use arising directly or indirectly out of or in connection with the other’s performance under divine.me’s tour offer and quotation, these terms and conditions, or client’s bookings or orders. divine.me is not responsible for accidents and resulting damage to person or property caused by one of the tour participants on site. WEBSITE Website operator of www.divine.me (the “website”) and all affiliated websites is divine.me limited with its legal headquarter based in London, EC1V 2NX, 160 City Road, UK. All content and images on our website are property of divine.me or our partners and only for your personal and non-commercial use. It is forbidden to copy, reproduce, download or use contents of our website available to the public. divine.me is not responsible for external links and does not adopt their content. USER ACCOUNTS Clients need to create an account and provide information about themselves in order to use some of the features on our website. Clients are responsible for maintaining the confidentiality of their account passwords. They are also responsible for all activities that occur in connection with their account and they agree to notify us immediately of any unauthorized use of their account. Clients account is for their personal, non-commercial use only. They may not impersonate someone else (e.g., adopt the identity of a celebrity), create an account for anyone other than themselves, provide an email address other than their own, or create multiple accounts. We may terminate or suspend your account or ability to use the website, in whole or in part, at our sole discretion, for any or no reason, and without notice or liability of any kind. For example, we may terminate or suspend account or ability to use the website if clients misuse the website. Any such termination or suspension could prevent them from accessing their account, the website, their content, website content, or any other related information. Clients may close their account at any time and discontinue their use of any and all parts of the Website. If they close their account, we may continue to display your previously published content and are under no obligation to remove any of their content. YOUR CONTENT Members can contribute to the Website in a number of different ways, including writing reviews, uploading photos, filling out your public profile, and rating other users’ contributions (“member content”). We may use member content in a number of different ways, including displaying it on the website, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms (“Other Media”). As such, you hereby irrevocably grant us permission to use member content for any purpose. You also irrevocably grant the Website’s users and the users of any Other Media the right to access Your Content in connection with their use of the Website and any Other Media. Finally, you irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your Content. You alone are responsible for Your Content. You assume all risks associated with Your Content, including anyone’s reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, Your Content as described herein. You may not imply that Your Content is in any way sponsored or endorsed by divine.me. You may expose yourself to liability if, for example, Your Content violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is false, intentionally misleading, or defamatory; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation. We may remove or reinstate Your Content from time to time at our sole discretion. For example, we may remove a review if we believe it violates our content guidelines. We have no obligation to retain or provide you with copies of Your Content, nor do we guarantee any confidentiality with respect to Your Content. Divine.me and its affiliates may display advertisements and other information adjacent to or included with Your Content on the Site and Other Media. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you. INTELLECTUAL PROPERTY RIGHTS divine.me retains title and all associated rights to its intellectual property, including trademarks, trade names, copyrights, patents, product packaging, associated markings, advertising, marketing materials and manuals, which may not be copied, removed, disguised or changed by clients.   NOTICES All notices and other communications required or authorized under these terms and conditions to divine.me shall be given in writing via e-mail to you@divine.me.   COMPLIANCE In performing under divine.me’s tour offer and quotation, these terms and conditions or client’s bookings or orders, all applicable governmental laws, regulations, orders and other rules of duly constituted authority will be followed and complied with in all material respects by both parties. The parties agree to make reasonable efforts to advise the other of any such matters in its country affecting the other.   REMEDIES Unless and where specifically limited, remedies reserved in these terms and conditions shall be cumulative and in addition to any other remedies provided in law or equity. Neither divine.me nor client assume any liability for consequential, indirect, incidental or punitive damages incurred or suffered by the other. Any action on a breach of divine.me’s obligations under this section must be commenced within six months of the original booking date. WAIVER, MODIFICATION No waiver of any provision herein shall constitute a waiver of any other. Failure by either party to enforce any provision of these Terms and Conditions or shall not constitute a waiver of the provisions or prejudice the right of either party to enforce the provision at any subsequent time. If any provision of divine.me’s tour offer and quotation, these Terms and Conditions or Client’s bookings or orders is or becomes void or unenforceable by force or operation of law, the other provisions shall remain valid and enforceable. Oral statements and understandings are not valid or binding, and divine.me offers and quotation, these Terms and Conditions, and Client’s bookings or orders (1) shall not be changed or modified except by a writing signed by both parties, and (2) represent the entire agreement between the parties concerning the subject matter hereof. In case of conflict, the order of priority shall be divine.me offer, these Terms and Conditions and Client’s orders. GOVERNING LAW Any claims or disputes arising out of or relating to these Terms and Conditions or any bookings or tours organized by divine.me shall be settled by arbitration in London, United Kingdom. The parties consent to the jurisdiction of the courts in London, UK, to enforce such arbitration. Governing law shall be the internal laws in London, UK, without regard to its conflict-of-law rules.

Question 3

What are the cancellation regulations for divine.me products?

Accepted Answer

Cancellations and date/time amendments communicated via email to you@divine.me, quoting your ticket/client number, your name and email address, will be accepted only if we should not be able to release our tours and sessions by July 22, 2021 due to force majeure. Only under this circumstance, paid tour or session service will be fully refunded.    Lost member access to your account is subject to an additional service fee for rebooking.   No refunds will be given for donations.

Question 4

In which languages will tours and sessions be offered?

Accepted Answer

divine.me offers all tours and sessions in English and German.   Further languages are planned but not yet guaranteed.

Question 5

Where can I get instructions regarding the divine.me sessions/tours-downloads?

Accepted Answer

You will get all necessary information when tours and sessions will be released.   In case you already booked or are going to book level 2 and/or level 3 of the divine.me program, or if you are a Divine.me Donor, you will be informed automatically about your access prior to the official release date of our tours/sessions.

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